Reservation Policies

Important Information:
  • Prices include Pantaví breakfast and 22% taxes. 
  • For holidays and new year's eve we have different prices. Please contact our office in Quito. 
  • Check in time: 14:00 / Check out: 12:00 
Children Prices: 
  • Children under 6 years pay 50% of the normal price, if they are shearing the room with the parents. In case you would like to use our Premium or Suite rooms, you pay the normal price. Lunch and dinner are charged separately and discount does not apply. Children under 2 years don't pay anything.
Reservation Policies:
  • Reservations can be done in Quito at our phone 02.2347.476  or email: 
  • Please send us en email with your name or group name, number of people, room distribution, services required, and any special requirement.
  • Every reservation must have a 50% down payment through a deposit or wire transfer to our bank account at Banco del Pichincha, check account number 3475226204, registered under Hostería Pantaví. Once you have done the deposit, you must send us a copy of it via fax or email to our Quito office, and you must also take the deposit receipt to the hosteria, or the voucher sent to your by our office in Quito via email or fax.
  • Once the deposit has been done, and the confirmation has been sent, we will send you a voucher confirming the reservation. 
Cancellation Policies:
  • Until 17 days before arrival: no charges apply 
  • Between 16 – 10 days before arrival: 50% of the total ammount of your lodging bill. 
  • From 09 – 0 days before arrival: 100% of the total ammount for lodging. No refund is made to you. 
Payment methods for our guests:
  • Cash in US Dollars 
  • Credit Cards (Mastercard, Visa, Diners y America Express).