Contact and Reservations

Contact us using this form

Important Information:
  • Prices include Pantaví breakfast and 24% taxes. 
  • For holidays and new year's eve we have different prices. Please contact our sales department at 02 2 340 601 ext 2 out to
  • Check in time: 14:00 / Check out: 12:00 
Children Prices:
  • Children under 10 years pay 50% of the normal price, if they are shearing the room with the parents. In case you would like to use our Premium or Suite rooms you pay the normal price. For additional services discount does not apply. Children under 2 years don't pay anything.
Reservation Policies: 
  • Reservations can be done to phone 02.2 340 6 01 ext 2 or email to :
  • Please send us en email with your name or group name, number of people, room distribution, services required, and any special requirement.
  • Every reservation must have a 50% down payment through a deposit or wire transfer to our bank account at Banco del Pichincha, check account number 3475226204, registered under Hostería Pantaví / Campus Trekking. Once you have done the deposit, you must send us a copy to
Cancellation Policies: 
  • Until 17 days before arrival: no charges apply 
  • Between 16 – 10 days before arrival: 50% of the total ammount of your lodging bill. 
  • From 09 – 0 days before arrival: 100% of the total ammount for lodging. No refund is made to you. 
Payment methods for our guests: 
  • Cash in US Dollars 
  • Credit Cards (Mastercard, Visa, Diners y America Express).